Our processing time is usually 2-3 business days from the time you place your order. Please allow 4-8 business days within the US (USPS will take care the rest).

If you are not satisfied with your purchase, you may request a return within 30 days after receiving your package.

Please contact us at support@beijingtokyoacton.com for the return.

Once getting the FREE RETURN LABEL and instructions, please pack your items carefully and send your return package to the nearest USPS.

Send your return tracking number or a picture of a return receipt to our customer service team.

We will process the return or exchange as soon as we receive your package.

Creating a customer account with us is always a good idea! You can log in and view your orders and tracking numbers at any time. Whether you created an account or checked out as a guest you should’ve received a shipping confirmation email with tracking. If you did not receive it contact us at support@beijingtokyoacton.com.

Please contact us immediately in 24 hours after you place the order support@beijingtokyoacton.com.